GENERAL INFO

Frequently Asked Questions

  • How do i make an appointment?

    To book an appointment you can BOOK ONLINE or ring our friendly reception team on the relevant clinic number.

  • What do i need to bring with me?

    Please bring the following with you to your appointment:

    - An up to date list of medications.

    - A selection of  pairs of shoes e.g. work, casual, sports etc

    - Any previous insoles and orthotics

    - Any relevant Consultant letters or discharge forms

    - If possible any previous X-ray or scan reports.

    - If an Insurance patient, your membership number and pre-authorisation number.

  • What are the methods of payment?

    For self pay patients we can accept cash, credit and debit cards, Apple Pay and Google Pay.

    We are registered providers with most major insurance companies including Bupa, WPA, Cigna and Beneden. I am also covered by most major cash plans.  Please check with your insurer prior to making an appointment to ensure your levels of cover and any excesses that you may to pay yourself.

  • What happens if a cancel?

    If for any reason you cannot make your appointment please let us know as soon as possible. We do require a minimum of 24 hours notice prior to cancelling an appointment otherwise the full fee will be charged.


    This can be done by calling us on any of the clinic numbers or 01206 431910 or emailing reception@essexpodiatry as early as possible in order to avoid paying the full fee.

  • Are you approved by any insurance companies?

    I am a registered provider with most major insurance companies including Bupa, Beneden, WPA and Cigna. I am also covered by most major cash plans.  Please check with your insurer prior to making an appointment to ensure your levels of cover and any excesses that you may to pay yourself.

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